1. General Terms
Upon successful payment, the application process will be initiated. Refunds shall be considered only if the Company is unable to provide the requested service.

2. Eligibility for Refund

• Refunds will be issued only if the Company fails to deliver the service or complete the registration.
• In such cases, 50% of the total amount shall be deducted towards banking and third-party payment gateway charges.
• The refund will be processed only after confirming the inability to deliver the service.
• The refunded amount will be credited through the original mode of payment.

3. Non-Refundable Condition (Non-Refundable Cases)
Refunds shall not be provided under the following circumstances: 

• Submission of incorrect or incomplete information by the applicant
• Failure to provide OTP during or after the application process
• Inability to submit required documents, registration numbers, or mandatory details as per government regulations
• Once the application has been submitted or processed
• After partial or full delivery of services

4. Cancellation Policy

• Once an application is submitted, it cannot be cancelled.
• No refund shall be issued after completion of the application or delivery of proof of service.
  
  

5. Refund Request Process

• Refund requests must be submitted via email to [email ID]
• Requests must be raised within 8 days from the date of payment
• Requests received after this period will not be considered

6. Refund Processing Time
Approved refunds will be processed within 10–15 working days after receiving all required details (including reason for refund and bank details, if applicable).

7. Support and Clarifications
For any queries related to the application process, please contact us at [email ID].
Our representatives may reach out for additional information if required.

8. Force Majeure
The Company shall not be held liable for any delay or failure in performance due to events beyond its control, including but not limited to:

• Natural disasters (earthquake, flood, fire, cyclone, etc.)
• pandemics
• Changes in laws or government policies
• War, terrorist activities, strikes, or lockouts
• Technical issues such as server downtime/Government website not working.
• Court or government orders

In such cases, service disruptions shall not be considered the Company’s responsibility.